Patient Center

Here at the patient center you can get information about what to expect during your visit with one of our optometrists as well as important forms to complete before your appointment to save time. We want your visit to be as stress-free as possible. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms, please don’t hesitate to contact us.

Languages Spoken

English, Spanish, Cantonese, Taiwanese, Chinese

Patient Forms

Please download and fill out each of the following forms at home so that you can take your time completing this information before you visit us.

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Contact info

Family Eyecare Center

  • 338 East Hamilton Avenue
  • Campbell, California, 95008

Phone: 408-866-2020Fax: 408-370-3937E-mail:

Hours

  • Monday
  • 9:00am - 6:00pm
  • Tuesday
  • 10:00am - 6:00pm
  • Wednesday
  • 8:30am - 6:00pm
  • Thursday
  • 9:30am - 6:00pm
  • Friday
  • 8:30am - 5:00pm
  • Saturday
  • 8:00am - 3:00pm
  • Sunday
  • Closed

What to Expect

  • When you call our office, you’ll be greeted by one of our lovely voices which will walk you through our appointment books. We have many experienced doctors which can accommodate your busy schedule.
  • Once you arrive at our office, the front desk will happily check you in and prep you for your exam.
  • Then one of our knowledgeable technicians will run several tests to collect valuable information to help the doctor.
  • Next, you and your doctor will work together to make sure that your eyes are healthy AND that you can see clearly. We may prescribe medicine, eyewear (glasses), contact lenses, eye surgery (like LASIK), or other approaches to help you.
  • We may escort you to our large and beautiful optical boutique where an optician will assist you to make a stylish frame selection for your new eyewear. Or, we may work with one of the contact lens technicians and order lenses, many of which we have in stock.
  • Lastly, our front desk receptionists will work with you to be sure that your administrative work is all taken care of.

Payment Options

Family Eyecare Center believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.

Our office accepts cash, check, and major debit and credit cards including MasterCard and Visa, as well as Care Credit.

Don’t forget to use your:

  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)
  • Cafeteria Plans for most of your eye care needs

Care Credit

The Care Credit card is available to help people pay for health care expenses, often with an introductory period that is interest-free. We accept Care Credit for all of our services. To learn more or apply for the card, visit Care Credit here.

Insurance

Since there are so many plans and coverage varies widely, please call us if you don’t see your insurance plan below.
Our staff will verify and explain your benefits before your visit at no charge.

Been a patient/client of Family Eyecare Center for many years. The staff is always helpful and professional and the care great. Saw Dr. Ruiz this last visit and he was very pleasant and professional.

Dr. Albert Chang and his entire staff are wonderful, caring people who truly go the extra mile. My husband and I were heading on vacation when he noticed that his vision in one eye seemed very blurry, which was a change. We called our regular doctor, who was concerned and said he should be checked out. So on a chance we called the office. They fit us in on a Friday late afternoon. But wait, there’s more! We hit traffic, and weren’t going to make it until after their closing time. They waited for us! Luckily he got good news. If we lived in the area, we would definitely be patients here.

First time eye doctor visit. Wonderful experience. Friends staff and wonderful eye doctor (Doc Taylor). Will definitely come back.

I have been seeing Dr. Peter Ross for 25 years. He has consistently given me state-of-the-art care.

I have bifocal gas permeable contact lenses that have greatly slowed any deterioration in my vision. Each exam is comprehensive and thorough. The staff is wonderful.

I would never go to anyone else!

I have been going to this clinic for at least 25 years. I am very pleased and LOVE Dr Tuan. She takes the time needed, I don’t feel rushed and she explains everything really well. The office staff is friendly and helpful. They have a good selection of frames and the opticians are helpful in finding frames that look good (particularly the women). I would recommend going here…ask for Dr Tuan. She has reduced hours, but worth waiting and getting in with her. We took my 95 year old aunt to her and she loved her, too…..said she never had such a thorough eye exam.

Dr. Larry Wan is fantastic! He always goes the extra mile; answering all my questions and addressing all my concerns. He helps me to feel secure in knowing that he is keeping an “eye” on my eye care needs. His suggestions are welcomed and his kind and comforting works are appreciated. Thank you Dr. Larry.

Went yesterday for a glasses/contacts exam and saw Dr Ruiz. He was awesome! I really liked this place and everything is online. You can even get text message appointment reminders. Huge selections of frames too!

I have never had a bad experience here. All of the staff is helpful and friendly! I would recommend this place to all my friends and family!